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Title: New Jersey waitress receives ‘LOL’ instead of tip on receipt
Source:
FoxNews
URL Source: http://www.foxnews.com/leisure/2015 ... ad-tip-on-receipt/?intcmp=hpff
Published: Aug 25, 2015
Author: FoxNews
Post Date: 2015-08-25 15:42:58 by misterwhite
Keywords: None
Views: 1769
Comments: 13
A New Jersey student waiting tables over the summer to put herself through college got an unwelcome surprise while serving a large group last week.
On Aug. 17, Jess Jones waited on a table eight diners at D’Jais Bar & Grill, a restaurant and dance venue in Belmar. Though Jones says she told the large party the kitchen was running slower than usual, at the end of the meal she received a surprising note on the receipt, reports USA Today.
Instead of leaving any tip on the $112.03 bill, the party left the commonly used acronym “LOL”—short for “laughing out loud”—and added “1 hour for food.” Jones took to Facebook the next day, posting a picture of the receipt while explaining that the “joke” isn’t funny to servers who rely on tips.
"Last night, I was stunned by this receipt that was left for me by a party of eight people," Jones wrote online. "I would have preferred a '$0' tip than a 'LOL' tip, but as a waitress, bad tips and harsh notes are all part of the job. Even though they did wait an hour to eat, they remained satisfied with filled drinks and proper notice that the kitchen was a bit busier than normal. I've worked in the service industry for five years and I take pride in providing great service to my customers."
Jones wrote that, as a server in New Jersey, she earns $2.50 an hour—according to Department of Labor statistics, the minimum wages for tipped employees can legally be as low at $2.13 an hour. Non-tipped workers must earn at least $8.38 an hour.
Jones continued, "Most of my paychecks are less than pocket change because I have to pay taxes on the tips I make. I need tips to pay my bills. All waiters do. We spend an hour or more of our time befriending you, making you laugh, getting to know you, and making your dining experience the best it can be. We work hard, and we really do care."
Over the weekend, the post went viral. Some sided with Jones, others acknowledged that tips are not mandatory-- but many argued for higher hourly wages for all workers.
On Friday, Belmar Mayor Matt Doherty acknowledged the issue, posting his own response on his Facebook page:
"If you visit Belmar please treat the hardworking men and women in our service industry with the same respect you would expect at your job. This is ridiculous," Doherty wrote.
Jones called the experience “cruel and unnecessary,” although acknowledged such guest behavior is “not uncommon.”
“Please be good to your waiters. I know it's annoying when things aren't right. I know how aggravating it is to receive a hefty bill when all night you've been wondering why the table that came in after you was served before you. But waiters are mere messengers most of the time, and it's wrong to shoot them, however bad the news." (1 image)
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If the kitchen was running slow, the kitchen should pay her tip. Or the owner. It's a bar & grill. $10 burgers. It shouldn't take an hour.
I don't see why the customer should be expected to pay for bad service.
#2. To: misterwhite, All (#1)
If the kitchen was running slow, the kitchen should pay her tip. Or the owner. It's a bar & grill. $10 burgers. It shouldn't take an hour.I don't see why the customer should be expected to pay for bad service.
Bottom line is that it should come out of the owners pocket for not managing the business properly. Unfortunately the only way a justifiably dissatisfied customer can affect the owner is not to return and tell their friends of the rotten experience. Unfortunately the owner will never get that message.
Question: are tips not pooled or are they kept 100% by the server of record?
потому что Бог хочет это тот путь
#3. To: SOSO (#2)
"Unfortunately the only way a justifiably dissatisfied customer can affect the owner ..."
I think they just found another way to affect the owner.
#4. To: misterwhite (#3)
Unfortunately the only way a justifiably dissatisfied customer can affect the owner ..."I think they just found another way to affect the owner.
They didn't, the waitress did.......and good for her.
потому что Бог хочет это тот путь
#5. To: misterwhite (#0)
Tips aren't an entitlement. Like our welfare society, people expect shit. Well, how does it feel to want, sheep?
The customer received bad service. YOU ARE THEIR SERVER. It's your fault, regardless who caused their food to be an hour. Don't like the tip? Then ask the kitchen to cough up your tip. They won't? Then quit.
It's called life. Nothing is guaranteed but death and taxes. Quit bitching.
I'm the infidel... Allah warned you about. كافر المسلح
#6. To: GrandIsland (#5)
"It's called life. Nothing is guaranteed but death and taxes. Quit bitching."
Whew! Looks like Mr. Pink for you.
#7. To: misterwhite (#6)
If the waitress is average to excellent, I give her 20% of the bill. If for any reason I have a bad experience... even if some other customer farts and it ruins my appetite, she gets jack shit.
And I refuse to eat at places that automatically add a tip for groups of 6 or more.
I'm the infidel... Allah warned you about. كافر المسلح
#8. To: GrandIsland (#7)
"If the waitress is average to excellent, I give her 20% of the bill."
I might give 20% of the food for good service, but not 20% of overpriced drinks she merely picks up from the bartender.
(Unless I'm only there to drink.)
#9. To: GrandIsland (#7)
And I refuse to eat at places that automatically
add a tip for groups of 6 or more.
I have always refused to participate in this
'automatic tipping' nonsense as well -
ESPECIALLY if the service was lousy.
OTH - great service deserves a great tip.
And once in a while you might be surprised
by great service - hey - it happens...
#10. To: misterwhite (#1)
If the kitchen was running slow, the kitchen should pay her tip. Or the owner. It's a bar & grill. $10 burgers. It shouldn't take an hour.
?
The customers were at fault. If the waitress gave continuous notice about how busty they were (even if tabled and served their "drinks") they should have left wayyyyyy before an hour. They are freaking idiots to go to a bar&grill and expect world class service to begin with.
#11. To: buckeroo (#10)
It shouldn't take an hour. ...
Even if it does - you can certainly keep the customers
busy for an hour with drinks - sheesh...
#12. To: Chuck_Wagon (#11)
The waitress accomplished that mission.
#13. To: misterwhite (#1)
If the kitchen was running slow, the kitchen should pay her tip. Or the owner. It's a bar & grill. $10 burgers. It shouldn't take an hour.I don't see why the customer should be expected to pay for bad service.
I can't believe it, we are in agreement. This may be a first.
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