[Home]  [Headlines]  [Latest Articles]  [Latest Comments]  [Post]  [Mail]  [Sign-in]  [Setup]  [Help]  [Register] 

‘Super Racist’ Water Safety Poster Prompts American Red Cross Apology

Obama Could Be Facing 10 Years To Life In Prison... TALIBAN SWAP RESULTS

Here’s What the Brexit Did to the World’s 400 Richest People

Here’s Why You Shouldn’t Say “Christian Conservative”

FBI Transcript Shows Nobody Died in Orlando Shooting Until SWAT Teams Entered the Building at 5:13 AM

Judge Richard Posner: ‘No value’ in studying the U.S. Constitution

Officials Reveal America’s National Security is “Controlled” by the Jihadists

Our Lost Constitution: The Willful Subversion of America's Founding Document

The Government Made Me a Litterbug

A Libertarian Lexicon

Clinton Removes The Mask—Goes Full Merkel On Immigration

After Brexit, a Trump Path to Victory

Cleveland Is Purposefully Setting the Stage for Mass Protester Violence at the RNC (Westboro Baptist Church, July 20 Perk Plaza)

Liberal Foreign Policy explained

How Liberal Journalists Think

Meet the Liberal Elite!

Wow, Justice Sotomayor Kind of Agrees With Justice Thomas on a Gun Case!

Big ruling for abortion rights in Supreme Court's Texas case

A Chat about Illegal Immigration

Barack Obama explained

Normal Guy debates gun control with hillary supporter

European SUPERSTATE to be unveiled: EU nations 'to be morphed into one' post-Brexit

‘It Will Happen Very Soon’: European MEP Issues Dire Warning on Fate of EU After Historic Brexit Vote

Court upholds reach of US gun ban for domestic violence

Federal Court Rules Govt Can Hack Your Computer Without a Warrant, No Probable Cause

The FDA is stockpiling military weapons — and it’s not alone

Pope Francis makes groundbreaking apology to gay people and says the Catholic Church must seek forgiveness for the way it treated them in the past

Judge Jeanine Pirro's Opening Statement June 25, 2016

Hank ‘Meltdown’ Paulson Cites Hillary’s Globalist Platform as Reason for Endorsement

Anyone on a no-fly list ... should not be able to purchase --- a kitchen utensil

I’m suing the US government for its data on who’s entering the country

Which candidate said what?

Democratic Sen. Calls For Ammunition Control [VIDEO]

4 last-ditch efforts that could stop the Brexit

Unlike Congress, Hawaii Takes Action On Gun Control

'No need to write, David,' impatient EU tells Cameron

Never seen so many progressives whine!

'This Is Not My Party' - George Will ... marxist - evolutionist - catholic - poperyist --- Goes from GOP to Unaffiliated

Obama Invites 18.7 Million Immigrants to Avoid Oath of Allegiance, Pledge to Defend America

'It had to be a UFO' (Strange but true baseball story)

Law Professor Demands Repeal Of 'Outdated' Second Amendment, Makes Very Weak Case

Missouri to Generate Power By Covering Highway With Crowdfunded Solar Roadways

Man suspected in killing of JPSO Deputy David Michel Jr. is in custody, authorities say

WashPost: America Can’t Declare Economic Independence Because Not Enough Whites

House Democrats End Sit-In Over Gun Control

'This vote doesn't represent the younger generation who will have to live with the consequences': Millennials vent fury at baby boomers for voting Britain OUT of the EU

6 Diseases Just Reappeared Following the Flood of Refugees into America...

Dem who opposed welfare fraud measure indicted – for food stamp fraud

ISIS calls for attacks in Berlin - Brussels ... thanks arab spring barry - Benghazi Hillary --- to 'paralyse' Europe in wake of Brexit chaos

“Am I anti-Sharia ...Yes - I am - Am I anti-Muslim --- Not if he doesn’t have a gun in his hand shooting at me.”


Status: Not Logged In; Sign In

United States News
See other United States News Articles

Title: Spirit Airlines' Final Answer To Dying Vietnam Vet Seeking Ticket Refund: No!
Source: Fox
URL Source: http://www.foxnews.com/us/2012/04/3 ... ng-florida-man-refund-request/
Published: Apr 30, 2012
Author: Fox
Post Date: 2012-04-30 16:33:34 by Brian S
Keywords: None
Views: 818
Comments: 2

After a weekend of brutal publicity over its refusal to grant a dying Vietnam vet a $197 ticket refund because his doctor forbids him to fly, Spirit Airlines issued has a simple response:

"No."

The terse, one-word retort from company spokeswoman Natalie Pinson appears to have grounded any hope that Jerry Meekins, 76, of Clearwater, Fla., might get his money back. Meekins bought the ticket to Atlantic City last month so he could see his daughter before she had surgery of her own. But when his esophageal cancer left his immune system too ravaged for travel, all the airline offered him was another ticket.

"What are they going to do?" Meekins asked the Tampa Bay Times. "Fly my casket up to Atlantic City?"

"Spirit airlines is the most ruthless, uncaring airline that shows callous disregard for its customers and, frankly, [CEO] Ben Baldanza would agree with this statement about his own airline," Kate Hanni, executive director of airline watchdog group FlyersRights.org told FoxNews.com. "They are a low-cost air carrier and all they want to do is grab those revenues at all costs. But when passengers need one ounce of customer service, forget about it!"

The airline, which has angered consumer groups with its pioneering charges for carry-on baggage and $5 fee for having a boarding pass printed at the airport, claim the no-refunds approach allows the airline to pass savings on to customers.

“At Spirit, we treat all of our customers equally and with respect,” the Fort Lauderdale-based carrier said in a statement Friday. “That means our non-refundable fares are non-refundable – for everyone.

“We are very saddened to hear about Mr. Meekins’ diagnosis and sincerely hope his health improves and that we have the opportunity to serve him again on his current ticket and many more flights.”

Other airlines have application procedures in which customers may be able to get their money back if they can show a reasonable cause. Hanni recommended Meekins file a complaint with the Depatment of Transportation.

"If someone is ill and they have a doctor’s note, airlines must refund their money," Hanni said. "That’s in every airline’s contract of carriage. Interestingly enough, remember swine flu? They don’t want sick people flying due to spread of disease. And if someone is dying, they also must refund their money."

For now, there appears to be only one way for Meekins to get his refund, and it is simply too grim to contemplate. Death before or during a scheduled flight may qualify someone for a partial refund, according to Spirit’s website. A death certificate is required as proof, although the carrier presumably relaxes the requirement for an in-flight death.

Meekins, a Vietnam veteran and former police officer, told the Tampa Bay Times that he couldn’t understand the airline’s lack of compassion.

"If they call it 'Spirit Airlines,' where is their spirit?" he asked.

Post Comment   Private Reply   Ignore Thread  


TopPage UpFull ThreadPage DownBottom/Latest

#1. To: Brian S (#0)

This is why they have travel insurance.

It's a dirt-cheap carrier. If you want frills and a company that will give in if you whine about things, go with the big carriers.

tooconservative  posted on  2012-04-30   16:59:40 ET  Reply   Trace   Private Reply  


#2. To: Brian S (#0)

“At Spirit, we treat all of our customers equally and with respect,” the Fort Lauderdale-based carrier said in a statement Friday. “That means our non-refundable fares are non-refundable – for everyone.

BINGO.

Oh, how heartless for the company to have a policy that they stand by...

Oh, how CRUEL!


The economy is wonderful!
Re-elect Obama, he'll pay your rent!
A chicken in every pot!

-- Baghdad Bri-bri --

Sig of LoonyMing: Anyone claiming to be an expert is selling something. I brandish my ignorance like a crucifix at vampires. Aaron Bady

Translation: WAR IS PEACE, FREEDOM IS SLAVERY, and IGNORANCE IS STRENGTH

LoonyMing, you are one sick bitch.

Capitalist Eric  posted on  2012-04-30   17:20:49 ET  (1 image) Reply   Trace   Private Reply  


TopPage UpFull ThreadPage DownBottom/Latest

[Home]  [Headlines]  [Latest Articles]  [Latest Comments]  [Post]  [Mail]  [Sign-in]  [Setup]  [Help]  [Register] 

Please report web page problems, questions and comments to webmaster@libertysflame.com