[Home]  [Headlines]  [Latest Articles]  [Latest Comments]  [Post]  [Mail]  [Sign-in]  [Setup]  [Help]  [Register] 

White House says Mount McKinley to be renamed Denali

On a plate

Injured Man Comes To Jail Lobby Asking Cops For Help, But Deputies Pile On Him and Kill Him Instead

Police Raid Man’s Home WITHOUT A WARRANT After He Criticized Them On Facebook

Rally for state secession falls flat

Confederate flag snapped in two at a high school football game

Police kill bystander when New York undercover gun buy goes bad

Jeb! Libertarian Veins

Donald Trump on George W. Bush's 'best moment'

Christie: Clinton caught lawlessness 'disease' from Obama White House

Democratic primary suddenly seems less certain

Christie: Track immigrants the way FedEx tracks packages

WaPo Fails to Identify ‘Close’ Clinton Adviser Used in Ignatius Column to Clear Hillary in Email Scandal

Ben Carson Edging Close to Front-Runner Trump in Latest Iowa Poll

Bruce Jenner Wants to Meet a Guy Who Treats Him ‘Like a Normal Woman’

A summer of Clinton stumbles gives way to an uncertain fall for Democrats

Spanish-Language Journalists Call Donald Trump ‘Hitler,’ ‘Monkey’

The Case of the MH370 Wing Segment Keeps Getting Weirder

Alex Jones’ Message to Rand Paul (Rant!)

SWAT Team Raids Home, Kills Man Over $2 Worth of Pot – Informant Exposes Police Cover-Up

Cop Slams Mom’s Face to the Ground Over Tinted Plate Cover as She Dropped Her Kids Off at School

Oath Keepers and Tea Partiers want to turn upstate New York into ‘New Amsterdam’

Maryland Man Fined $50 for Picking Berries in Park

The Gift of Fear

Mental Health and the 2nd Amendment

Top Jeb fundraisers leave campaign amid troubling signs

Could Trump be preparing to name a running mate who makes him look like a safe pair of hands? Rumors swill that Sarah Palin is in the frame - despite 2008 disaster

“The Truth Is Racist”—Why The MSM Establishment Is Beating Up BREITBART Over Vester Flanagan

Lost Palace of Sparta Possibly Uncovered

University of Tennessee tells staff and students to stop using 'he' and 'she' - and switch to 'xe', 'zir' and 'xyr' instead

Who is Jeb Bush, Really? – Part 1 – The Bush Crime Family

WAR- The World is a Ghetto

White Privilege On Fleek: Woman Dances In Front Of Cops After Leading Them On A Car Chase

Technology Helps Enable Today’s Mass Illegal Migration to Europe

Khap panchayat's diktat: Rape sisters to avenge their brother's action

Antidote To Jeb Bush’s Lying Refusal To Build Fence: Ask Israel. Or Read Daniel Horowitz

The On-Air Black Killings And The Dis-Integration Of America

MEGYN KELLY: THE FIRST CASUALTY IN DONALD TRUMP’S ‘ASYMMETRIC’ WAR ON FOX NEWS

Nazi gold train is FOUND: Deathbed confession leads treasure hunters to secret location as Polish officials claim they have seen proof on radar

Clinton Camp Says One-Fifth of Delegates Secured for Nomination

Franchisee: Subway Knew About Jared for Years

The Loophole

You Can Now Pre-Order the First Toy Train to Use Maglev Technology

"No Lemonade for YOU!" Jerry Seinfeld's lemonade stand shut down by cops

Financial Times Calls For Abolishing Cash (Eliminating physical currency necessary to give central banks more power)

KISS OF DEATH: DISGRACED FORMER MAJORITY LEADER ERIC CANTOR TO HEAD BUSH’S CAMPAIGN IN VIRGINIA

Mexico warns Texas not to refuse its immigrants' babies U.S. birth certificates

‘Sister Wives’ family points to same-sex marriage cases in arguing against Utah polygamy ban

Why the oil industry is doomed

Border Patrol Sued for Ramming Illegal Aliens’ Boat


Status: Not Logged In; Sign In

United States News
See other United States News Articles

Title: Spirit Airlines' Final Answer To Dying Vietnam Vet Seeking Ticket Refund: No!
Source: Fox
URL Source: http://www.foxnews.com/us/2012/04/3 ... ng-florida-man-refund-request/
Published: Apr 30, 2012
Author: Fox
Post Date: 2012-04-30 16:33:34 by Brian S
Keywords: None
Views: 626
Comments: 2

After a weekend of brutal publicity over its refusal to grant a dying Vietnam vet a $197 ticket refund because his doctor forbids him to fly, Spirit Airlines issued has a simple response:

"No."

The terse, one-word retort from company spokeswoman Natalie Pinson appears to have grounded any hope that Jerry Meekins, 76, of Clearwater, Fla., might get his money back. Meekins bought the ticket to Atlantic City last month so he could see his daughter before she had surgery of her own. But when his esophageal cancer left his immune system too ravaged for travel, all the airline offered him was another ticket.

"What are they going to do?" Meekins asked the Tampa Bay Times. "Fly my casket up to Atlantic City?"

"Spirit airlines is the most ruthless, uncaring airline that shows callous disregard for its customers and, frankly, [CEO] Ben Baldanza would agree with this statement about his own airline," Kate Hanni, executive director of airline watchdog group FlyersRights.org told FoxNews.com. "They are a low-cost air carrier and all they want to do is grab those revenues at all costs. But when passengers need one ounce of customer service, forget about it!"

The airline, which has angered consumer groups with its pioneering charges for carry-on baggage and $5 fee for having a boarding pass printed at the airport, claim the no-refunds approach allows the airline to pass savings on to customers.

“At Spirit, we treat all of our customers equally and with respect,” the Fort Lauderdale-based carrier said in a statement Friday. “That means our non-refundable fares are non-refundable – for everyone.

“We are very saddened to hear about Mr. Meekins’ diagnosis and sincerely hope his health improves and that we have the opportunity to serve him again on his current ticket and many more flights.”

Other airlines have application procedures in which customers may be able to get their money back if they can show a reasonable cause. Hanni recommended Meekins file a complaint with the Depatment of Transportation.

"If someone is ill and they have a doctor’s note, airlines must refund their money," Hanni said. "That’s in every airline’s contract of carriage. Interestingly enough, remember swine flu? They don’t want sick people flying due to spread of disease. And if someone is dying, they also must refund their money."

For now, there appears to be only one way for Meekins to get his refund, and it is simply too grim to contemplate. Death before or during a scheduled flight may qualify someone for a partial refund, according to Spirit’s website. A death certificate is required as proof, although the carrier presumably relaxes the requirement for an in-flight death.

Meekins, a Vietnam veteran and former police officer, told the Tampa Bay Times that he couldn’t understand the airline’s lack of compassion.

"If they call it 'Spirit Airlines,' where is their spirit?" he asked.

Post Comment   Private Reply   Ignore Thread  


TopPage UpFull ThreadPage DownBottom/Latest

Begin Trace Mode for Comment # 1.

#1. To: Brian S (#0)

This is why they have travel insurance.

It's a dirt-cheap carrier. If you want frills and a company that will give in if you whine about things, go with the big carriers.

TooConservative  posted on  2012-04-30   16:59:40 ET  Reply   Untrace   Trace   Private Reply  


Replies to Comment # 1.

        There are no replies to Comment # 1.


End Trace Mode for Comment # 1.

TopPage UpFull ThreadPage DownBottom/Latest

[Home]  [Headlines]  [Latest Articles]  [Latest Comments]  [Post]  [Mail]  [Sign-in]  [Setup]  [Help]  [Register] 

Please report web page problems, questions and comments to webmaster@libertysflame.com